DELIVERY
General Delivery details - Pay Monthly Mobile Phones
We offer our
customers next day delivery via the Royal Mail Special Delivery
service for all Pay Monthly Mobile Phones:
| Orders Placed |
Order Delivered |
| Monday* - Friday before 4pm |
Next day before 1pm |
After 4pm Friday
and all weekend |
Following Tuesday before 1pm |
*With the exception of bank holiday orders.
All orders that contain an additional product such as a Games
Console or a Laptop will be sent next day delivery via Citylink
and will arrive between 9am and 5pm.
Orders are subject to network acceptance, security clearance, stock
availability and the courier. You will be advised of any expected
delays as soon as possible, however we are unable to be held liable
for delays resulting from the reasons given above.
If no one is
available to accept delivery, the package will be returned to your
local Royal Mail Sorting Office. A card will be left at your address
informing you of how to collect your order.
For all pay monthly handsets we are unable to credit check or
deliver to Educational establishments, Hospitals or MOD
establishments. Credit checks must be on your home address and you
must have resided in the UK for 3 years or more.
General Delivery details - Pay As You Go Mobile Phones
We offer our
customers next day delivery via City Link for all Pay As You Go
Mobile Phones:
| Orders Placed |
Order Delivered |
| Monday* - Friday before 4pm |
Next day before 1pm |
After 4pm Friday
and all weekend |
Following Tuesday before 1pm |
*With the exception of bank holiday orders.
General Delivery details - Pay-As-You-Go Sim Cards
All
Pay-As-You-Go Sim Cards will be sent Via Royal Mail Normal Delivery,
Please allow up to 3 working days for delivery.
General Delivery details - Accessories
Accessories
below £50 order value will be sent via Royal Mail recorded delivery,
please allow up to 3 working days for delivery.
DELIVERY CHARGES
Order placed
via our website:
Contract orders - FREE
Contract orders plus additional products such as PS3 or Nintendo Wii
etc - £8.99
Mobile broadband - FREE
Mobile broadband products with a laptop - £8.99
Pay As You Go - £5.99
Orders
placed via telephone:
Contract orders - £5.99
Contract orders plus additional products such as PS3 or Nintendo Wii
etc - £14.99
Mobile broadband - £5.99
Mobile broadband products with a laptop - £14.99
Pay As You Go - £5.99
Please note:
Delivery to Northern Scotland and offshore locations may take up to
3 days.
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